Terms & Conditions

5. Confidentiality

All sessions with Dr Jane Halsall are strictly private and confidential.

With Dr Jane Halsall, you can feel reassured that all one to ones and any communication between yourself and Jane are safe and secure. It is paramount to us that all aspects of counselling and psychotherapy are built on trust and a therapeutic rapport is built to make the most of your sessions.

All information shared with Jane will remain confidential unless something shall be discussed to a third party:

• Dr Halsall may be required to contact the clients medical general practitioner or other professional parties for example, insurance providers. This will be discussed with the client to obtain informed consent prior to any contact.
• Where there is a concern for an individuals safety, be to the client or another person, the therapist has the right to contact external providers without prior consent.
• There are legal limits to confidentiality where a criminal offence may be of concern. In this circumstance, Dr Halsall has a duty of care and the right to break confidentiality and seek outside assistance, for instance in relation to prevention of terrorism, drug trafficking acts and child protection acts. A therapist may be required to answer questions about a client concerning a criminal offence in a court of law.

6. Initial session

The first session with Dr Jane Halsall is an integral part to a clients journey. During this session, Dr Halsall aims to establish a therapeutic, ethical and strong relationship with the client so that they feel relaxed and open.

Jane will identify the best way forward including the length, frequency and type of therapy the client may need.

All sessions with Dr Jane Halsall are 50 minutes in duration, for both individual and couple therapy.

7. Payment

Upon arrangement of the initial session, clients are asked to settle their upcoming therapy session by cash, cheque or bank transfer in advance of the appointment date to secure the booking.

8. Cancellation policy & re-scheduling

If for any unforeseen circumstance where you cannot attend a confirmed therapy session, we kindly ask that 2 days notice is provided. Should you be unable to provide sufficient notice within this timeframe, the fee for the session will be non-refundable.

9. Personal records & data protection

In line with our privacy policy, all client records are held electronically and securely in accordance with the General Data Protection Regulation (GDPR). Dr Jane Halsall is registered with the Information Commissioners Office and commits to ensuring any personal data collected is processed lawfully with appropriate security measures in place.

Before the start of any therapy session begins, Dr Jane Halsall will request for a client to complete a psychotherapy interactive form which forms the legal basis for any stored data.

Whilst personal data will be stored to identify a client including contact information, relevant medical or psychiatric notes, no therapeutic notes from therapy sessions will ever be recorded.

10. Ethics and professional practice

Dr Jane Halsall, Counselling Psychologist is fully insured for professional liability and maintains third party accident cover should an accident occur affecting a client on the organisations premises.

Dr Jane Halsall is an accredited member of the following professional bodies and abides by
their code of ethics and professional practice:

• The British Psychological Society
• The Health and Care Professionals Council (HCPC)
• British Association for Counselling and Psychotherapy